Personal Data
Last Update: June 2025
Preamble
Wherever Travel Agency and its digital entities are the intellectual property of the company Wherever Travel Agency SARL.
In this context, any reference to "Wherever Travel Agency" is equivalent to a reference to "Wherever Travel Agency SARL".
Wherever Travel Agency is committed to ensuring the protection of your personal data in compliance with the provisions of Law No. 18-07 of June 10, 2018, relating to the protection of individuals in the processing of personal data.
General Personal Data Protection Policy of Wherever Travel Agency
Wherever Travel Agency adheres to fundamental principles of privacy protection and strives to adopt the highest standards in personal data processing, in accordance with the obligations set out in Law 18-07.
Fair and Transparent Data Collection
Wherever Travel Agency clearly and transparently informs its clients, employees, and partners about the nature of the data processing performed.
Data collection mainly aims to:
- Efficiently manage commercial, contractual, and HR relations;
- Process bookings and orders;
- Communicate and send relevant information;
- Continuously improve customer experience.
Data collection is conducted with your prior consent when required by Law 18-07.
Lawful and Proportionate Data Processing
Every data processing activity carried out by Wherever Travel Agency is based on:
- A specific, legitimate, determined, and explicit purpose;
- A retention period strictly necessary for the pursued objectives.
Wherever Travel Agency commits never to use your data for purposes other than those initially intended, unless your consent is obtained.
Accurate, Relevant, and Minimized Data
Wherever Travel Agency ensures that personal data collected are:
- Accurate,
- Complete,
- Relevant,
- Limited to what is strictly necessary.
Procedures are in place to ensure regular updates.
Rigorous Data Protection
In accordance with Law 18-07, Wherever Travel Agency implements all appropriate technical and organizational measures to ensure:
- Confidentiality,
- Integrity,
- Security,
- Resilience of processing systems.
This includes:
- Access control,
- Data encryption and/or pseudonymization,
- Securing electronic communications,
- Rigorous selection of providers and subcontractors.
Regular internal audits are conducted to verify compliance with these measures.
Strictly Regulated Access to Data
Only authorized personnel within Wherever Travel Agency may access personal data, strictly within the scope of their duties.
Any transfer of data outside the company or to third parties is subject to strict contractual commitments and, if necessary, prior authorization in compliance with Law 18-07.
Respect for Data Subjects' Rights
In accordance with the provisions of Law 18-07, Wherever Travel Agency guarantees the exercise of the following rights for any data subject:
- Right to Information: Be informed about the processing of their data.
- Right of Access: Obtain confirmation of the processing and access their data.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure ("Right to be Forgotten"): Request deletion of their data under certain legal conditions.
- Right to Restriction of Processing: Temporarily suspend the use of their data.
- Right to Data Portability: Retrieve their data in a structured format.
- Right to Object: Object to the processing of their data for legitimate reasons.
- Right to Define Post-Mortem Data Directives: Define how their data should be handled after death.
Exercising Your Rights
For any questions regarding the processing of your personal data or to exercise your rights, you can contact us:
📧 info@wherever-travels.com
📍 Postal address of Wherever Travel Agency
